Help Desk Support
Providing technical assistance and troubleshooting for end-users. This includes resolving software and hardware issues, answering questions, and offering guidance.
Network Monitoring
Continuously monitoring network performance and security to identify and resolve issues before they impact operations. This helps ensure reliable connectivity and security.
Patch Management
Regularly updating software to fix vulnerabilities, bugs, and improve functionality. This is crucial for maintaining security and performance.
Backup and Disaster Recovery
Developing plans and systems to protect data and ensure quick recovery in case of data loss or system failure. This includes regular backups and tested recovery procedures.